Shopping by mail or the internet requires trust in the merchant - and we do our very best to earn your confidence on every order.
We will always provide the best quality we can find and back it up with our guarantee.
You must be satisfied or we will promptly replace the item or refund your money, less shipping charge. It's as simple as that.
Fast Service on Phone, Online Store, Fax & Mail Orders
The fastest three ways to order and verify that you get the items you want are to call, use our online store, or fax our order department. Please note that we do close on selected holidays and for a year-end inventory.
Call us Toll Free (US only) at 800-863-3254 between 9:00 a.m. to 5:00 p.m. Central Time, Monday - Friday. All other callers, dial 630-671-8340.
ONLINE STORE: Our online store is now open. Click any store icon to go there. Review our Order Online information for help with using it.
Fax us 24 hours a day at 630-671-8349.
Be sure to include complete credit card information.
Mail Your Order to: WWM, 2000 Bloomingdale Road, Suite 200, Glendale Heights, IL 60139. Enclose your completed order form along with check, money order or credit card information.
Frequently Asked Questions
We cannot do backorders throught this system. All orders are considered "complete" when shipped. If you wish to place an order for an item that is "Out of Stock", please contact us. When the item(s) are available, we will contact you. You are NEVER charged in advance for items not received.
Our latest full-color catalog features 44 pages of Medals and Miliatria Ė and is FREE on request. Order your catalog on the 'Home Page'.
International Catalog Requests: We mail our catalog anywhere on the planet for the same price: FREE!.
CHECKS & MONEY ORDERS
We accept U.S. personal or business checks (please allow 10 working days for bank clearance and money orders drawn on U.S. banks. You must include your phone number with all orders!
Mail Orders (with checks) to: Worldwide Militaria 2000 Bloomingdale Road, Suite 200, Glendale Heights, IL 60139
Sorry, no COD orders.
We accept VISA, MasterCard, and Discover. Please include your phone number, card number, expiration date, validation code (3 digit number on the reverse of your card in or around the signature box), name of issuing bank and donít forget your signature on mail orders. Please include your phone number with all orders!
DEALER APPLICATIONS - WHOLESALE CATALOGS
Dealer catalogs and pricing is offered ONLY to those officially engaged in the business of reselling items offered by WWM. If you are a store owner, antique or militaria dealer, or other reseller, we have a complete wholesale catalog available for you. Just send us a request for the catalog along with a copy of your sales tax certificate.
IMPORTANT SHIPPING NOTICE
Your selection of a premium shipping method does not guarantee a shipping date!
When you select a premium shipping method, we will do our best to give the order priority. However, it still takes us 3 working days to process an order. You are paying for shorter delivery times. Please plan accordingly when selecting a premium shipping method.
ONLINE STORE FEATURES
Review Ordered Items / Checkout
- To review items ordered, select the "Basket Contents" or "Checkout" button/link at anytime.
- Remove items as needed ("Remove" button next to each item)
- Adjust quantity of items ordered by changing the "Quantity" field and clicking the "Update" button.
- Select "Checkout" when satisfied with items ordered.
- If you have an existing customer account, and you have already "signed-in", you will be shown your account information so that you may confirm it to be correct.
- If you are not signed-in (logged-in) you will be offered that opportunity before proceeding so that your existing information can be used, saving you time.
- If you do not have a customer account, you will be offered the opportunity to create one before proceeding -OR- you can elect to proceed without setting up an account.
Create Customer Account
- Create and maintain your own account information.
- Save time when you order again - no reentering your info
- Credit card info is NOT stored.
DON'T Create Customer Account
You don't HAVE to create a customer account to order.
- Select "Place order without account"
- Enter information as prompted
Select your Shipping & Payment options
- Select the first shipping option in the drop-down list, unless you want a special express-type method.
- If your order is over $250, the first selection will be free shipping (U.S. orders to 48 continental states).
- If your order is under $250, the first option will show the applicable charge based on the order total (U.S. orders).
- Otherwise, select another option and you will be charged accordingly.
- Alaska, Hawaii, Canada and International Shipping Options: While we only ship U.S.P.S. outside the 48 U.S. states.
- We normally ship via UPS ground service. We reserve the right to ship via the U.S. Postal Service. Orders to Alaska, Hawaii, Canada and International destinations are shipped via U.S. Post Office at our choice of service.
- IMPORTANT NOTE: Display Cases require an additional shipping charge. The program allows you to add the standard shipping fee, but on Display Cases we will email you the additional charge and "HOLD" the order for 2 business days. If we do not hear back from you will will ship the order.
Select your Payment Method
- Select a credit card type
- Credit cards are presently our only payment terms for our online.
Enter your Payment Information
- Complete the credit card information requested (if applicable).
- After you click "Continue" allow a few seconds for validation.
That's It! .. It takes longer to read about than to do!
ONLINE STORE FEATURES
- New, easier to follow product categories and organization.
- Search for items by description or item number
- More product information. We're not limited to what fits in our print catalog.
- Secure credit card order processing.
- We do NOT charge your card until your order is ready to ship. You are NEVER charged in advance for items not received.
ALASKA, HAWAII, CANADA AND INTERNATIONAL ORDERS
Paying by credit card is prefered. Email us your order and we will email you the total with shipping. DO NOT INCLUDE YOUR CREDIT CARD INFORMATION IN ONE EMAIL. Paying your order by Paypal is available, again email us your order and we will email you with the total and PayPal instructions.
HOLIDAYS DAYS CLOSED
Please note that WorldWide Militaria is closed on the following holidays to give our staff a break and some quality time with their families.
May 31: Memorial Day
September 1: Labor Day (first Monday in September)
November 27-28: Thanksgiving (last Thursday & first Friday of November
December 24-25: Christmas Eve & Christmas Day
December 31: Year-End Inventory
January 1: New Year's Day
To speed processing and help us fill your order correctly, please use item numbers and a complete description.
PRICES SUBJECT TO CHANGE WITHOUT NOTICE
All items will be shipped at their current price. Please let us know when placing your order if you would like notification of any substantial price increases before shipment.
- All items must meet your approval or purchase price (less postage) will be refunded.
- Return the item(s) in original condition within 10 days.
- Returns must include a copy of your invoice and a statement of your desire for a prompt refund, credit or replacement.
- We cannot, however, accept any returns made to our warehouse that arrive COD.
- After 10 days, returns may be subject to restocking charges.
Most orders are processed within 3 working days from receipt of payment, but please allow a minimum of 2 weeks for your order to be received. We encourage our customers to have their orders shipped via UPS (except where noted for foreign orders).
NOTE: Rates shown are for the contiguous 48 United States. Please contact us for a shipping quote outside of this area (Alaska, Hawaii, Canada and International).
UPS Rates (Insured, for 48 contiguous states only):
||2nd Day Air
|$10.01 - $50.00
|$50.01 - $100.00
|$100.01 - $250.00
SHIPPING (HOW WE SHIP)
Our standard is UPS Ground (refer to above charts). If you prefer faster shipping, we also offer UPS Overnight and UPS 2-Day Service at an additional charge. Your phone number must be included with the order.
We ship U.S. Postal Service to P.O. Boxes, per the above chart.
TAXES (SALES, ETC.)
Illinois residents ONLY, add 8.25% to your order total to cover sales tax.